Include your name, phone number, date of birth, and the email address where you'd like us to send unlocking directions. Please send documentation to or fax to 77. Deployed Military PersonnelĬonsistent with this Device Unlock Policy, Cricket will unlock one (1) device for active and deployed military personnel who are unable to meet the six (6) month service requirement, provided that all other unlock requirements are met and Cricket is provided with acceptable deployment verification.

To request a Cricket Mobile Device unlock, please call or chat with a Cricket Support Advocate, or visit your local Cricket Store. Non-Cricket customers, please call Customer Support at 1-800-CRICKET (1-80). Some Android phones must be unlocked using the m圜ricket app. If you're an active Cricket customer and believe you meet the eligibility requirements listed above, sign in to My Account to unlock your phone. The device is not associated with a fraudulent account.The device has not been reported lost or stolen.The device is designed for use on and is locked to Cricket's network.The device you want to unlock has been active for at least six months of paid service on that device.Cricket will provide the unlock code upon request, provided Cricket has the unlock code or can reasonably obtain it from the manufacturer, and you have met the following unlocking requirements: If you have a Cricket phone, it may have been programmed with a lock that prevents it from operating with other compatible wireless networks. Revised DecemGeneral Device Unlock Requirements

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